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RESORT
At what time can we check-in?
Reception is open 24 hours.
Should you plan to arrive early on your check-in date, please let us know in advance by telephone or email. We always do our best to minimise waiting times.
Complying with Spanish legislation introduced in 2024, all guests must provide personal information and contact details, and guests over the age of 14 must also provide their ID details. To save time at check in this can be completed online in advance using our online check-in process. A credit or debit card will be requested as security on arrival.
At what time do we need to check out?
We kindly ask you to vacate your room by 10am on your departure day.
Luggage storage facilities are available, please contact Reception for further details.
You may settle your account the day before departure to ensure a speedy check out.
You may continue to use the Resort facilities on your departure day.
Is Wi-Fi available?
Wi-Fi is available free of charge in Reception, Zacary’s Restaurant, Romy’s and in all apartments.
Are the children’s activities free?
Our kid’s club, Team Marina, is suitable for children aged from 4 to 12 years old. There is a registration cost of €5 per child and includes a Team Marina t-shirt. Some additional activities do require an additional charge – please speak to Team Marina direct for further details.
Can I book excursions from the Resort?
Tickets for a variety of excursions can be purchased from our Excursion Centre.
Is there an on-site supermarket?
Our onsite mini-market, Sam’s Pantry, is open from 9am to 4pm daily for grocery and holiday essentials as well as hot and cold drinks, fresh bread, pastries and ice cream.
Is there a Fitness Centre onsite?
Yes, our fully equipped Fitness Centre is open daily from 8:30am to 7:00pm and is available for all registered guests to enjoy.
Are Housekeeping services available?
All of our accommodation is fully cleaned prior to every check-in and after each check-out. In addition to this the below are included:
For stays of 5 to 8 nights – one towel change.
For stays of 9 nights or longer – one towel change and one full service clean, including linen and towel change
Do you Recycle?
We do, and we would encourage you to support Wyndham Green - an efficiency and green practice program - by recycling your household waste. Please use the colour coded bags provided in your kitchen cupboard to separate plastics (yellow), paper and cardboard (blue) and general waste (black). The bags can be deposited at our clearly marked communal recycling points.
What other Green Initiatives do you have?
We operate a Linen Reuse Program. You can support our Green journey by choosing to reuse your towels and linen during your stay. We use approved Ecolab cleaning products and are working to reduce our impact on the planet by adopting more environmentally friendly service levels.
Please see our Social Responsibility page for further information on our sustainability efforts and charitable works.
What are the new EU entry requirements for UK passport holders?
The EU is introducing ETIAS (European Travel Information and Authorisation System) and EES (Entry/Exit System) for visitors from outside the Schengen Area (countries without internal border checks), including UK passport holders. When you first arrive at a Schengen border after EES begins, you’ll provide personal data a photo and/or fingerprints which will be stored digitally. On future trips, border officers will simply verify your existing data, making the process faster. In rare cases, it may need to be collected again.
Pool
Is there a heated swimming pool?
Both our pools are seasonally heated (usually from November to May).
What are the pool opening times?
Our main pool opens at 9:30am and closes at 6pm from November to March and at 7pm from April to October. Our adult-only pool is only open during peak season.
Do you provide pool towels?
Pool towels can be collected from Reception. A deposit of €20 is required and is fully refunded provided the towel is returned to Reception on check-out.
Is there a lifeguard on duty?
We have a lifeguard on duty 7 days a week during the opening times of our swimming pools.
Getting Around
Is there a beach nearby?
There are a number of beaches within 2km of Ramada Residences Costa Adeje.
How far away is the nearest town?
Fañabe is 1km from the Resort, Costa Adeje Town Centre is 3km and the popular Playa de Las Americas is approximately 5km away.
Is it possible to rent a car?
Reception can arrange delivery of a car hire vehicle directly to the Resort.
How do I book a taxi?
Taxis can be booked from Reception.
Is there public transport available?
There are two bus stops, both a 15 minute walk from Ramada Residences Costa Adeje with connections to Playa de las Americas, Los Cristianos and to the main bus station.
Rules on noise
For the enjoyment of all guests, we request that noise is kept to a minimum after 11pm. We ask that guests on the first floor are particularly careful when moving furniture to avoid inconveniencing guests below.
Resort & Accommodation Facilities
Resort
- Swimming Pool (seasonally heated)
- Children’s Pool (seasonally heated)
- Adult’s Only Rooftop Pool (seasonal)
- Balinese beds (Rooftop Pool, seasonal)
- Jacuzzi
- Restaurant
- Children’s Menu
- Poolside Bar
- Rooftop Bar
- Shop
- Garden
- Terrace
- Outdoor exercise area
- Outdoor games area
- Billiards
- Mini Golf
- Giant Chess
- Kid’s Club
- Entertainment Staff
- Evening Entertainment
- Lifts
- Free Public Parking
- Car Hire
- Public Transport Access
Reception Services
- 24 Hour Front Desk
- Multi-lingual Staff (English, Spanish)
- Excursion Desk
- Currency Exchange
- Luggage Storage
Accommodation
- Air Conditioning
- TV with Satellite Channels
- Free WiFi
- Iron & Ironing Board
- Bath or Shower
- Complimentary Toiletries
- Hairdryer
- Telephone
- Safe
- Kitchen
- Oven
- Stove
- Microwave
- Toaster
- Kettle
- Fridge/Freezer
- Alarm Clock
- Towels
- Furnished Terrace/Balcony
Available on request: Cots and Highchairs
ABOUT IDILIQ HOTELS & RESORTS
IDILIQ Hotels & Resorts is part of the IDILIQ Group of companies, which own and operate a portfolio of 10 Hotels & Resorts, 7 of which are Wyndham branded.
Spain > Wyndham Grand Costa del Sol | Ramada Hotel & Suites Costa del Sol | Royal Marbella Golf Resort Tenerife > Wyndham Residences Costa Adeje | Wyndham Residences Golf del Sur Scotland > Wyndham Duchally Country Estate Orlando > Encantada Resort | Regal Oaks Resort



